Accessibility Compliance$497 one-time setup + $299 per month
A monthly WCAG 2.1 AA scan of your pages, a fix list naming every issue and how to fix it, and a dated accessibility statement with your contact details for your site.
Before we can deliver this, you supply: the address of your website (we read your pages from it) (we read it from your public Google listing when it shows it) - the work is done on your own pages, which we read from your site (only pages on your own site, and only what your robots.txt allows). Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Acquisition Due Diligence$2,500 one time
A cited audit of a business you are considering buying: its site, domain, certificate and email setup, with what an outside audit cannot see stated plainly.
Before we can deliver this, you supply: the web address of the business you are evaluating - it is the business the evaluation reads. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
AI Chatbot — Lite$299 per month
A chatbot for your site that answers only from your FAQ answers, word for word, says it is an AI, and hands anything else, and every booking or payment, to a person.
Before we can deliver this, you supply: the answers to your customers' common questions - the answers must be yours; we never guess what you would say to a customer. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
AI Receptionist — Lite$149 per month
An AI receptionist for the calls you forward to it while you are closed (you choose when, with your own call forwarding). It says it is an AI, answers from your FAQ answers, takes each caller's name, number and reason, and passes appointment requests to you to confirm. A caller who leaves a lead is sent to your portal. Set-up: your receptionist's phone number is set up by us after you buy; it answers once the number is connected.
Before we can deliver this, you supply: the answers to your customers' common questions - the answers must be yours; we never guess what you would say to a customer. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
AI Receptionist — Plus$399 per month
Everything in Standard, plus it also answers from the business documents you upload, and answers callers in English or Spanish. Set-up: your receptionist's phone number is set up by us after you buy; it answers once the number is connected.
Before we can deliver this, you supply: the answers to your customers' common questions - the answers must be yours; we never guess what you would say to a customer; the mobile number an emergency caller is put straight through to (not the line you forward to your receptionist) - an emergency caller is put through to you live, so it must be a phone you will answer at any hour; only you know which one that is; your business documents for your chat assistant to answer from (Word, Excel, PowerPoint, PDF or text, as many files as you like), then 'my documents are in' - the assistant answers only from what your documents say; it never makes an answer up. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
AI Receptionist — Standard$249 per month
An AI receptionist for every call you forward to it, around the clock. Everything in Lite, plus an emergency caller is put straight through to the mobile you choose. Set-up: your receptionist's phone number is set up by us after you buy; it answers once the number is connected.
Before we can deliver this, you supply: the answers to your customers' common questions - the answers must be yours; we never guess what you would say to a customer; the mobile number an emergency caller is put straight through to (not the line you forward to your receptionist) - an emergency caller is put through to you live, so it must be a phone you will answer at any hour; only you know which one that is. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
AI Video Package$400 per month
Two AI-made videos a month in your own voice: a spotlight on one of your services and a highlight of one of your real reviews, each with an on-screen note that it was made with AI. Delivered to your portal for you to post on YouTube, your Google profile or your site. A real person's likeness is never used.
Before we can deliver this, you supply: an export of your Google reviews, or your Google Business Profile connected in your portal (we then read your reviews from it) - the replies are drafted from your real reviews. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
AI Visibility (GEO)$300 per month
Answer-ready content for AI search, built from your own facts: a quick-answer block, FAQ markup and an llms.txt file for you to install, plus a monthly record of what AI engines say about you where it can be measured.
Before we can deliver this, you supply: your services, with a starting price for each - your own services and prices are not public in a form we can quote; the pages and answers use them; the answers to your customers' common questions - the answers must be yours; we never guess what you would say to a customer; your business phone number (the one your customers call) (we read it from your public Google listing when it shows it) - it is the number your customers call (we use your Google listing's when it shows one). Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
AI Visibility Baseline$249 one time
A dated baseline of what AI tools can read on your site (crawler access, llms.txt, freshness, question-shaped content) and what the engines we can query answer today, to re-measure against later. No placement is promised. Credited in full toward a cairn & flint website build.
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Annual Refresh$900 one time
A one-time review of your site: stale or missing page details (footer year, descriptions, canonical links, structured data, update date), new testimonials drawn from your reviews, and a fix list.
Before we can deliver this, you supply: the address of your website (we read your pages from it) (we read it from your public Google listing when it shows it) - the work is done on your own pages, which we read from your site (only pages on your own site, and only what your robots.txt allows). Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Appointment Booking + No-Show Prevention$350 per month
Everything in Appointment Booking, plus email reminders (two days before and on the morning), a confirm-by-reply message and a no-show follow-up, drafted for you to load into your booking tool, and your no-show rate counted each month from your own appointment export. Nothing is sent or booked for you.
Before we can deliver this, you supply: your services, with a starting price for each - your own services and prices are not public in a form we can quote; the pages and answers use them; your business hours (we read it from your public Google listing when it shows it) - customers are told when you are open, so it must be your real hours (we use your Google listing's when it shows them). Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Appointment Booking System$250 per month
A set-up plan for the booking tool you use, with reminder and follow-up messages drafted for you to load into it.
Before we can deliver this, you supply: your services, with a starting price for each - your own services and prices are not public in a form we can quote; the pages and answers use them; your business hours (we read it from your public Google listing when it shows it) - customers are told when you are open, so it must be your real hours (we use your Google listing's when it shows them). Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Bilingual Content$200 per month
A Spanish version of your page, checked so every name, number and price matches the English.
Before we can deliver this, you supply: the address of your website (we read your pages from it) (we read it from your public Google listing when it shows it) - the work is done on your own pages, which we read from your site (only pages on your own site, and only what your robots.txt allows). Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Blog & SEO Content$500 per month
4 blog posts a month (each at least 800 words), written in your voice where your own writing gives us enough to profile it, otherwise in a voice built for your business and market, from your own services, FAQs and reviews; every fact cited to your record. Drafts for you to post on your site.
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Bridgeline (AI Lead Capture)$199 per month
A chat box for your website that answers nothing: it says it is an AI, takes each visitor's question and contact details, and hands them to you to answer.
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Citation Management$297 one-time setup + $200 per month
Your confirmed name, address and phone set out once, with the directories to list them on, so every listing matches.
Before we can deliver this, you supply: your business phone number (the one your customers call) (we read it from your public Google listing when it shows it) - it is the number your customers call (we use your Google listing's when it shows one). Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Client Communication System$400 per month
Customer messages drafted for you to send from your own email: an appointment reminder, a satisfaction survey, a re-engagement note and a seasonal message, written from your own services.
Before we can deliver this, you supply: your business phone number (the one your customers call) (we read it from your public Google listing when it shows it) - it is the number your customers call (we use your Google listing's when it shows one). Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Client Education Content$400 per month
A plain-language guide for your customers each month, every educational point quoted word for word from a page you name and checked on that page.
Before we can deliver this, you supply: the trusted pages your guide should quote (each page's address and the sentence to quote from it, at least three) - every point in the guide is a sentence quoted word for word from a page you trust, with its source named; we check each sentence is on its page. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Client Lead Intelligence$200 per month
What your leads did: where they came from, how many you won and what they were worth.
Before we can deliver this, you supply: your lead list (source, service, town, outcome) - the report measures which sources bring you work; only you hold that list. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Competitor Ad Monitoring$99 per month
Which named competitors are running Google ads, as shown in Google's Ads Transparency Center, recorded monthly.
Before we can deliver this, you supply: the web addresses of the competitors you want watched (two or more) - only you know which businesses you are actually up against. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Competitor Comparison$149 one time
The same measured checks on your site and the two or three competitors' sites you name, side by side, every result dated. Credited in full toward a Cairn & Flint website build.
Before we can deliver this, you supply: the web addresses of the competitors you want watched (two or more) - only you know which businesses you are actually up against. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Competitor Intelligence$300 per month
Up to 5 competitors found by a Google search for your category in your city, measured on a stated date: rating and review count, compared with you.
Before we can deliver this, you supply: the town or city your customers are in (we compare you with the businesses there) (we read it from your public Google listing when it shows it) - the comparison is with the businesses your customers find in your own town. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Competitor Site-Change Alerts$99 per month
Changes to the home and service pages of the competitors you name: new pages, new offers and price changes, recorded with the before and after.
Before we can deliver this, you supply: the web addresses of the competitors you want watched (two or more) - only you know which businesses you are actually up against. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Compliance Documents$497 one time
Privacy policy, terms of service, cookie policy and accessibility statement from fixed templates, with attorney review recommended.
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Content Authority Build$5,000 one time
A ten-article library written in your voice from your own services, FAQs and reviews; every fact cited. You publish it.
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CRO Tune-Up$800 one time
A page-by-page conversion check of your site with the fixes listed.
Before we can deliver this, you supply: the address of your website (we read your pages from it) (we read it from your public Google listing when it shows it) - the work is done on your own pages, which we read from your site (only pages on your own site, and only what your robots.txt allows). Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Custom AI Chatbot$500 one-time setup + $800 per month
A chatbot for your site that answers from your whole document set - your FAQ answers plus every document you upload, quoted word for word - says it is an AI, and hands anything else, and every booking or payment, to a person.
Before we can deliver this, you supply: your business documents for your chat assistant to answer from (Word, Excel, PowerPoint, PDF or text, as many files as you like), then 'my documents are in' - the assistant answers only from what your documents say; it never makes an answer up. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Direct Access$7,500 every 3 months
Operator access for fixes, calls and questions: 10 hours per quarter (3 phone, 7 email), booked 07:30-18:00 Central, Monday to Friday. $7,500 per quarter, prepaid.
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Direct Mail Integration$300 per month
A postcard drafted each month from your own services and prices, for you to print and mail. Print and postage are yours.
Before we can deliver this, you supply: your business phone number (the one your customers call) (we read it from your public Google listing when it shows it) - it is the number your customers call (we use your Google listing's when it shows one); your services, with a starting price for at least one of them - the piece quotes your own starting prices, which only you can give us. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Email Deliverability Audit$249 one time
Your domain's email authentication read from public DNS — mail servers, SPF, DMARC and its policy, DKIM at common selectors, MTA-STS, BIMI — and blacklist listings, each with how to re-check it. Credited in full toward a cairn & flint website build.
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Email Marketing$400 per month
A monthly newsletter drafted from your own jobs, services and FAQ answers, for you to send from your own email account.
Before we can deliver this, you supply: your business phone number (the one your customers call) (we read it from your public Google listing when it shows it) - it is the number your customers call (we use your Google listing's when it shows one); something for your newsletter to say: your job records, the answers to your customers' common questions, or your services with a starting price - the newsletter is written only from your own record; we never fill it with generic tips. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Exit Readiness$7,500 one time
An inventory of your digital assets as a buyer will ask about them: who holds each account, what is in the business's name, and what is yours versus licensed.
Before we can deliver this, you supply: a list of your business accounts (domain, hosting, Google listing, analytics) - the register lists your own accounts; only you know which exist and where. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Expiry and Renewal Watch$49 per month
A watch on the dates that take a business offline when missed: the domain registration, the security certificate and the renewals you record with us.
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Franchise Brand Compliance$499 per month
Your site's home page checked monthly against the brand requirements you supply, with every missing requirement named.
Before we can deliver this, you supply: your franchisor's brand requirements (the phrases each location page must carry) - your franchise agreement sets wording we must follow; only you hold it. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
GBP Management$250 per month
Four posts a month built from your own facts, and a check that your profile's hours, phone and area match them.
Before we can deliver this, you supply: your services, with a starting price for each - your own services and prices are not public in a form we can quote; the pages and answers use them; your business hours (we read it from your public Google listing when it shows it) - customers are told when you are open, so it must be your real hours (we use your Google listing's when it shows them). Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Geo-Grid Rank Tracking$149 per month
Where your Google listing appears for your main search at nine points on a grid around your listing, each point's position shown, measured each month.
Before we can deliver this, you supply: your Google Business Profile's place id (find it with Google's Place ID Finder) (we read it from your public Google listing when it shows it) - it points us at exactly your Google listing, so we read your listing and not a namesake's. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Ghostwriting — Essential$2,000 per month
12 LinkedIn post drafts a month, delivered as one batch, in your voice where your own writing gives us enough to profile it, otherwise in a voice built for your business and market.
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Ghostwriting — Platinum$4,500 per month
20 LinkedIn posts, 2 articles and 1 newsletter a month, drafted from your own record; every fact cited.
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Ghostwriting — Studio$2,800 per month
20 LinkedIn post drafts and 2 articles a month, delivered as one monthly batch.
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Google Ads — Growth$1,000 per month
A monthly report read from your own Google Ads account over the last 28 days: what the account spent and what it brought (impressions, clicks and conversions), the campaigns it ran, anything unusual we found by stated rules, and suggested changes for you to make. Read-only: we change nothing in your account. Set-up: reading your Google Ads account needs our Google Ads API access, which we set up when you buy, and your account connected in your portal; Google's review of our access can take several business days, and your first report is made once both are in place.
Before we can deliver this, you supply: your 10-digit Google Ads customer id (top right of your Google Ads screen) - we read your own Google Ads account to report on it and change nothing in it; this number is how we find it, and only you can see it. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Google Ads — Launch$500 per month
A Google Search campaign plan for one service area, built from your own services, area, phone and prices: ad groups, keyword themes, ad drafts within Google's limits, negative keywords and a conversion-tracking checklist, ready to load into your own Google Ads account. Live account management and reporting are an upgrade.
Before we can deliver this, you supply: your business phone number (the one your customers call) (we read it from your public Google listing when it shows it) - it is the number your customers call (we use your Google listing's when it shows one); your services, with a starting price for each - your own services and prices are not public in a form we can quote; the pages and answers use them. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Google Ads — Scale$1,500 per month
Full-funnel Google Ads. Performance Max, audience targeting, landing page optimization.
Not available yet
Google LSA Management$300 per month
A monthly report read from your own Google Ads account on your Local Services Ads: how many Local Services leads came in over the last 28 days and how many of them were charged, what the account spent across its campaigns, anything unusual we found by stated rules, and suggested changes for you to act on. Read-only: we change nothing in your account. Set-up: reading your Google Ads account needs our Google Ads API access, which we set up when you buy, and your account connected in your portal; Google's review of our access can take several business days, and your first report is made once both are in place.
Before we can deliver this, you supply: your 10-digit Google Ads customer id (top right of your Google Ads screen) - we read your own Google Ads account to report on it and change nothing in it; this number is how we find it, and only you can see it. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Hiring Assistant$300 per month
A job posting assembled from your role brief and a ranked shortlist of the CVs you upload, each month.
Before we can deliver this, you supply: the role you are hiring for (title, duties, pay range, location) - the job advert and the candidate screening are written from it; the CVs of the people who applied (PDF, Word or text), uploaded in your portal with your confirmation that they applied for this role - the screening reads each applicant's own CV, and you confirm each person applied. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Job-Photo Content Pipeline$300 per month
Your own job photos turned into captioned posts and gallery entries for you to publish, from the details you record with each job.
Before we can deliver this, you supply: your job records with photos - the posts show your real work, never stock photos. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Knowledge Audit$2,700 one time
Upload your business's documents in your portal and we audit them in four passes: what you have, where the gaps are, what your documents show only one person knows, and how ready it is for AI. 2,500 pages included, $0.50 a page beyond; a large archive is quoted. Due seven business days after you finish uploading. Your files are read as data only, encrypted, kept apart from every other client's, and deleted 30 days after your audit report is released to your portal (or, if they also make up a knowledge base you bought, 30 days after you end your service with us), or after 12 months with no activity on your account (signing in to your portal counts), whichever comes first.
Before we can deliver this, you supply: your business documents for the knowledge audit (Word, Excel, PowerPoint, PDF, text or scans, as many files as you like), then 'start my audit' - the audit is built only from what your documents say; we do not invent your know-how. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Knowledge Base Build$8,000 one time
The knowledge audit, plus interviews with the people who hold what is not written down, built into a structured knowledge base. We aim to schedule interviews within 72 hours of your documents being complete and to deliver within seven business days of the last required interview; the due date is shown to you and tracked.
Before we can deliver this, you supply: your business documents for the knowledge audit (Word, Excel, PowerPoint, PDF, text or scans, as many files as you like), then 'start my audit' - the audit is built only from what your documents say; we do not invent your know-how; the interviews with you and your team that your documents call for (we propose them within 72 hours; you choose the times; nothing is booked without you) - some know-how is in people's heads, not documents; we propose times, you choose. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Knowledge Infrastructure$25,000 one time
The knowledge base build, put to work: your team asks it in your portal and gets answers quoted from your own documents and interviews, with an owner for each area. We aim to schedule interviews within 72 hours of your documents being complete and to deliver within seven business days of the last required interview; the due date is shown to you and tracked.
Before we can deliver this, you supply: your business documents for the knowledge audit (Word, Excel, PowerPoint, PDF, text or scans, as many files as you like), then 'start my audit' - the audit is built only from what your documents say; we do not invent your know-how; the interviews with you and your team that your documents call for (we propose them within 72 hours; you choose the times; nothing is booked without you) - some know-how is in people's heads, not documents; we propose times, you choose. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Lead Magnet$600 one time
A one-page price guide built from your own prices, hours and service area.
Before we can deliver this, you supply: your services, with a starting price for at least one of them - the piece quotes your own starting prices, which only you can give us. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Local SEO$400 per month
Your local business markup and confirmed name, address and phone, with your service area set out for your business profile.
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Managed Outreach$1,500 per month
Each month we find businesses in the market you name, find each one's business email (the one its website publishes or, where it publishes none, a general address at its own domain such as info@ that a verification service confirms can receive mail), and draft three emails to each (your offer, your name and postal address, a working opt-out), held in your portal with who each is to and when to send it, for you to send from your own mailbox. We never send for you, and replies come to you. Set-up: business emails are verified before any draft is written; the verification credits are bought after you buy, and your first month's drafts are written once they are in.
Before we can deliver this, you supply: your outreach brief: your offer, who to reach and where, and your name, legal name and postal address for the emails - the emails go out in your name, so they need your offer and the legal name and postal address the law requires in every commercial email. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Media Management$800 per month
A monthly plan of 12 captions written from your own job records (and your reviews, when you share them), for you to post with your own photos on the channels you use. Priced by how many channels you post on: 1-2, 3-4, or 5 or more. Each piece passes our fact, length and honesty checks before it reaches your portal, where you read it, copy it and post it yourself. Posting for you on your own accounts is an upgrade, set up only when you ask: it needs your accounts connected and an active posting plan, bought for it.
Before we can deliver this, you supply: your job records with photos - the posts show your real work, never stock photos. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Monthly Analytics Report$149 per month
A monthly report of your website's traffic and leads; every figure is cited to the document it was measured from (your analytics export, and where supplied your leads and reviews exports).
Before we can deliver this, you supply: a monthly analytics export (or a connected Google Analytics account) - the report measures your own traffic; it is in your analytics account only. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Multi-Location Rollout$15,000 one-time build
One design system for every location: a page per location with its own address, phone, hours, service area, team and customer reviews (each from your records) plus your services, all on the same design so every location matches. One approval builds them all, handed to you ready to publish. Priced by proposal; the monthly retainer follows the location schedule.
By proposal (we send you a written proposal; no checkout)
Outreach-as-a-Service$2,500 per month
Your own outreach program, set up and run with you: an onboarding phase (your brief, your mailbox connected, your domain's mail records checked), then each month prospects found in your market and three-email sequences drafted in your name, held for you to send from your own mailbox. We never send for you. Priced by proposal. Set-up: connecting your mailbox needs our Google or Microsoft mail app, which we register when you buy; the provider's review can take several weeks, and until then each draft is held in your portal for you to copy and send.
By proposal (we send you a written proposal; no checkout)
Performance & Accessibility Rebuild$2,450 one time
We repair your site's engine without redesigning it, and prove it. The same pages are measured before and after with axe-core (WCAG 2.1 A and AA, including text contrast) and the page facts (canonical link, title, description, language, main heading, structured data, share card), and the deliverable opens with that before-and-after table, every figure cited to the scan that produced it. A person makes the repairs inside your existing site, with the editing access you give us, and at least one of them is a change you can see. The receipt measures accessibility and page structure; it does not measure load speed. Offered when your site's engine is current enough to repair; a full redesign is offered instead when it is not.
Before we can deliver this, you supply: the address of your website (we read your pages from it) (we read it from your public Google listing when it shows it) - the work is done on your own pages, which we read from your site (only pages on your own site, and only what your robots.txt allows); editing access to your website for us: add alex@cairnandflint.com as a user who can edit your pages, and tell us which platform it is (WordPress, Squarespace, Wix, Webflow...) - the repairs are made inside your own site, so we need to be able to edit it; you keep full control and can remove our access once the work is approved. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
For several locations
- 2 locations x $2,450 = $4,900
- Performance & Accessibility Rebuild for 2 locations: $4,900 one time
- 5 locations x $2,450 = $12,250
- 1 location x $1,836 = $1,836
- Performance & Accessibility Rebuild for 6 locations: $14,086 one time
- 5 locations x $2,450 = $12,250
- 10 locations x $1,836 = $18,360
- 1 location x $1,222 = $1,222
- Performance & Accessibility Rebuild for 16 locations: $31,832 one time
Available; you supply some inputs first
Pre-Launch Readiness Check$299 one time
Thirteen launch checks on your site — HTTPS, links, phone screens, speed, structured data, sitemap, robots.txt, analytics tag, privacy and terms pages, social preview tags, canonical URL, favicon — each pass, fix or not measured, with how it was checked. Credited in full toward a cairn & flint website build.
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Presence Watch$49 per month
A monthly watch on your site and listing: uptime, the security certificate's expiry, the domain's expiry, structured-data changes, broken links and changes to your Google listing, in one cited digest in your portal.
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Reputation Crisis Response$697 per month
A watch on your reviews against a stated crisis rule, with the measured figures every period.
Before we can deliver this, you supply: an export of your Google reviews, or your Google Business Profile connected in your portal (we then read your reviews from it) - the replies are drafted from your real reviews. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Reputation Management$350 per month
Your Google reviews measured monthly, with a reply drafted for every review still waiting.
Before we can deliver this, you supply: an export of your Google reviews, or your Google Business Profile connected in your portal (we then read your reviews from it) - the replies are drafted from your real reviews. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Results Accelerator$199 per month
Up to three case studies a month, each built from one of your 5-star Google reviews that names a service you offer, quoted word for word and credited to the customer who wrote it. Each one waits for you to confirm the customer agreed to be quoted.
Before we can deliver this, you supply: an export of your Google reviews, or your Google Business Profile connected in your portal (we then read your reviews from it) - the replies are drafted from your real reviews. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Review Management — Enterprise$1,200 per month
The same review replies as Growth, from the same platforms: a reply drafted for each new review among those Google returns (up to five), held in your portal for you to post, and each platform we did not read named in your portal, with the reason. Set-up: Google reviews are read from the first month; Yelp (up to three review excerpts a month), Tripadvisor and Trustpilot are read only once our access to each is set up and your listing on each is linked to your account, and until then your replies cover Google only.
Before we can deliver this, you supply: your Google Business Profile's place id (find it with Google's Place ID Finder) (we read it from your public Google listing when it shows it) - it points us at exactly your Google listing, so we read your listing and not a namesake's. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Review Management — Growth$197 one-time setup + $600 per month
Each month, a reply drafted for each new review among those Google returns for your business (up to five, most relevant first), each written to what that reviewer said and held in your portal for you to post from your own account. Each month your portal also names every review platform we did not read, with the reason. Set-up: Google reviews are read from the first month; Yelp (up to three review excerpts a month), Tripadvisor and Trustpilot are read only once our access to each is set up and your listing on each is linked to your account, and until then your replies cover Google only.
Before we can deliver this, you supply: your Google Business Profile's place id (find it with Google's Place ID Finder) (we read it from your public Google listing when it shows it) - it points us at exactly your Google listing, so we read your listing and not a namesake's. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Review Management — Starter$197 one-time setup + $300 per month
Each month, a reply drafted for each new review among those Google's listing data returns for your business (it returns up to five, most relevant first), written to what that reviewer said, held for you to post from your own account. If your listing cannot be read, the month is held and our operator is told why.
Before we can deliver this, you supply: your Google Business Profile's place id (find it with Google's Place ID Finder) (we read it from your public Google listing when it shows it) - it points us at exactly your Google listing, so we read your listing and not a namesake's. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Review Response Pack$79 per month
Reply drafts for your new Google reviews each month, each written to its review, for you to post yourself. Nothing is posted for you.
Before we can deliver this, you supply: your Google Business Profile's place id (find it with Google's Place ID Finder) (we read it from your public Google listing when it shows it) - it points us at exactly your Google listing, so we read your listing and not a namesake's. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Schema Markup$200 one time
Structured data for your site (organization, local business and breadcrumb markup) built from your confirmed details, ready to paste; review markup only when you have reviews.
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Schema Markup Subscription$200 one-time setup + $49 per month
Your structured data rebuilt from your confirmed details each billing period, ready to paste.
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Seasonal Campaign Build$1,500 one time
A seasonal campaign (one article, six social posts, one newsletter) built around the season and offer you give us. You post it.
Before we can deliver this, you supply: your campaign brief (season, offer, dates) - the campaign says what you are offering and when; only you decide that. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Sender Deliverability Monitoring$149 per month
A monthly watch on the email domain you send from: SPF, DKIM, DMARC, published mail servers (MX) and blacklists, in one cited digest in your portal.
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Single-Page Teardown$99 one time
A cited teardown of one page of your site from its public address: security, broken links, tap-to-call, contact form, phone screens, speed on a slow connection, structured data and image weight, with the order to fix them. Credited in full toward a cairn & flint website build.
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Site Maintenance$150 per month
A monthly check of your site's uptime, security certificate and page speed, measured live, with any problem named and dated. For sites not on a C&F retainer.
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Social Autopilot$299 per month
3 social posts a week, drafted in your voice from your own services, FAQs and reviews, for you to post on your own accounts. Each piece passes our fact, length and honesty checks before it reaches your portal, where you read it, copy it and post it yourself. Posting for you on your own accounts is an upgrade, set up only when you ask: it needs your accounts connected and an active posting plan, bought for it.
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Staff Recruitment Pages$497 one-time setup + $200 per month
Careers-page text and job-board posting text drafted from your role brief, for you to publish.
Before we can deliver this, you supply: the role you are hiring for (title, duties, pay range, location) - the job advert and the candidate screening are written from it. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Web Design — Foundation$3,500 one-time build + $399 per month, starting at delivery
A four-page website (home, about, services, contact) designed and built from the words you give us: mobile-first, on HTTPS, with a contact form, page titles and descriptions, structured business data and a sitemap. You see it on a preview address first and pay the second half only when you approve it.
Before we can deliver this, you supply: your page copy: the words for each page of your site (home, about, services, contact) - your site says what you choose to say; we lay it out, we do not put words in your mouth. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. Work begins when we start the build: at payment or, where it needs things from you first, once you have supplied them and a person at the studio has approved them to start. From then on the fee is not refundable. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Web Design — Platinum$7,000 one-time build + $399 per month, starting at delivery
A website of up to twelve pages built from the words you give us: the Studio pages and a resources page, plus a page for each place you serve (up to six) or, if you serve clients anywhere, a page for each kind of client and an answers page; local-search structured data, a sitemap and share images. You see it on a preview address first and pay the second half only when you approve it.
Before we can deliver this, you supply: your page copy: the words for each page of your site (home, about, services, contact) - your site says what you choose to say; we lay it out, we do not put words in your mouth. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. Work begins when we start the build: at payment or, where it needs things from you first, once you have supplied them and a person at the studio has approved them to start. From then on the fee is not refundable. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Web Design — Studio$4,500 one-time build + $399 per month, starting at delivery
A five-page website (home, about, services, contact, work) with a colour and type system made for your business, built from the words you give us: mobile-first, on HTTPS, with a contact form, page titles and descriptions, structured business data, a sitemap and share images for social links. You see it on a preview address first and pay the second half only when you approve it.
Before we can deliver this, you supply: your page copy: the words for each page of your site (home, about, services, contact) - your site says what you choose to say; we lay it out, we do not put words in your mouth. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. Work begins when we start the build: at payment or, where it needs things from you first, once you have supplied them and a person at the studio has approved them to start. From then on the fee is not refundable. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
Website Audit$250 one time
A cited audit of your website: accessibility, what AI search tools can read, structured data, a lab load-speed check and a comparison with local competitors. Every finding is sourced, comes with the steps to re-check it yourself, and is priced: you see what fixing each one would cost. The full $250 is credited toward a rebuild or a revamp if you go ahead. You give us the address after paying; we need no access to your accounts.
Before we can deliver this, you supply: the address of the website you want audited (we read it from your public Google listing when it shows it) - it is the site the audit reads, page by page. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first
What AI Says About You$199 one time
We ask AI engines the questions your customers ask about your kind of business in your town and show you their answers word for word, dated, and whether they name you. Only engines we can query are asked; the rest are named as not asked. No placement is promised. Credited in full toward a cairn & flint website build.
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White-Label Delivery$750 one time
A full website audit of the business you name, with no Cairn & Flint branding, handed over whole: the report (markdown and HTML), its citation manifest so you can stand behind every figure, and the warranty: code defects remediated for 30 days, void on any edit without our knowledge and approval.
Before we can deliver this, you supply: the web address of the business the report is for - it is the business the report is about. Delivery begins once you have supplied what it needs. You have 72 business hours (3 full business days: Monday to Friday, not counting US federal holidays, in your local time) to add it in your client portal. If it is not all in by then, nothing is cancelled: your payment becomes a credit you can spend on anything we sell for 30 days, and we send one short reminder each business day at 07:30 your time (at most 20) until you finish or ask us to stop. If the 30 days pass unused, the payment is kept; a person makes that call, never the system. A full refund is available if you ask in writing within 24 hours of paying and before delivery begins, or if we are negligent. A person decides every refund; nothing is refunded automatically.
Available; you supply some inputs first