What is the Reputation Crisis Response from Cairn & Flint, for a dental practice?

Quick answer

Every day we read your Google reviews (every review from your connected Google Business Profile, or the reviews Google returns for your listing, up to five), and each new review with 2 stars or fewer reaches you the same day by email and in your portal, with a reply drafted for you to post from your own account and whether the crisis rule is met. A monthly check of your reviews against a stated crisis rule, with the measured figures each month. Each month we read the reviews Google returns for your listing again (up to five, most relevant first) and name each low-rated one that is new since the last read.